The Greeting - Short bursts of Amazing

Your ON !  Its your turn to take the next Customer.  This is a great time to be a Salesperson. The energy at this moment should be hard to contain. You have in front of  you the opportunity to help another person get what they want, and all they while help yourself .  Can it get any better than this?

They're in the door :

BE AWARE OF WHAT  THEY SEE AT THIS MOMENT

Do you appear ready?  We don't want the customer feeling like they are "interrupting" us . Lets have our phones put away, and our hands free. We want to look capable of taking care of them.

Is the entrance free from clutter?  Does the reception area look inviting, warm and friendly?  In short ,will our customer's first impression be that we are glad they are here?

A GOOD GREETING SETS THE TONE, AND ESTABLISHES AN EARLY GOAL

Good eye contact, A firm handshake , Smile .
Now here is the part we just get lazy at . For some reason we just don't see this step as being as important as the rest of the visit.  Many sales people just kind of brush through this as a necessary evil in getting on to more important matters.  The truth is at this moment in the process, it is the most important thing that you are doing so make it a priority.

" Welcome to __________________  My name is ________________ and you are... ( wait on the names and commit them to memory !)

So what now?   Sure, you could go with the old standards
How can I help you?
Can I help you?
Do you folks need some help?
Are you looking for something in particular?
Can I help you find something ?
  WERE TRYING TO BE AMAZING HERE !!!  LETS THROW THOSE OLD STANDARDS OUT THE WINDOW
OF COURSE YOU CAN HELP THEM !! THAT'S WHY YOU ARE HERE, SO WHY ASK???

Lets use our greeting to set the goals for the visit .  How about we find out what our customer is here for and how we can be a part of that purpose .

OK, I'm gonna give you this greeting for free !!  ( I do accept tips )

Hi, Welcome to __________  I'm glad your here,
My name is __________ and you are ....?
what can I do make Our time together  a success ?

I can hear all you "seasoned pros" out there  saying  "that's corny, it will never work..."

Think about it.  Isn't this what you really want to know?  So here is a refreshing idea, ask the question you really want the answer to.  I know it is not "clever", or slick, but it is honest and it will get the goals for the visit established early. 

That's all for today, Try this and let me know in the comment section how it works for you


Sell like your living depends on it
Donnie